How It Works
Getting started with the right support should feel clear, respectful, and stress-free. At Unity Ability, we guide you through the process step by step, taking the time to understand your needs and provide support that truly fits.
A Simple, Supportive Process
We believe good support starts with listening. Our process is designed to be flexible, person-centred, and focused on building confidence from day one.
Our Process
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Get in Touch
Contact us via phone or our online enquiry form. Whether you’re a participant, family member, carer, or support coordinator, we’re here to help and answer any questions you may have.
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We Get to Know You
We take the time to understand your goals, preferences, support needs, and NDIS plan. This ensures supports are never rushed or generic, but designed around what matters most to you.
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The Right Match
We thoughtfully plan supports and match you with suitable support workers based on your needs, routines, and preferences. Consistency and familiarity are prioritised wherever possible.
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Support Begins
Supports begin in a way that feels comfortable, reliable, and flexible. We remain responsive as your needs or goals change, ensuring supports continue to work for you over time.
Respect Comes First
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Support Built Around You
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Familiar Faces Matter
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Respect Comes First · Support Built Around You · Familiar Faces Matter ·
Ongoing Support & Communication.
We believe strong communication is key to quality support. We work collaboratively with participants, families, carers, and other professionals to ensure everyone feels informed, supported, and confident.
Feedback is always welcomed and helps us continuously improve the supports we provide.
Ready to Get Started?
If you have questions or would like to discuss support options, we’re happy to talk things through and guide you through the next steps.